Terms of service

These Terms of Service govern your use of DynastHeir.com and any purchases, accounts, communications, or services offered by Dynast Heir, doing business as Dynast Heir (“Dynast Heir,” “we,” “us,” or “our”).

By accessing our website, creating an account, subscribing to communications, or placing an order, you agree to these Terms. Please do not use our services if you do not agree.

1. Eligibility

You must be at least 13 years old to use this website.

If you are under the legal age of majority where you live, you may use the website or place an order only with the permission and supervision of a parent or legal guardian. The parent or guardian is responsible for the minor’s purchases and use of the website.

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

You must be at least 18 years old, or the age of legal majority where you live, to independently enroll in recurring automated SMS marketing. A parent or guardian may enroll a phone number that they own or control.

2. Products and Sizing

We make reasonable efforts to display accurate product descriptions, colors, materials, photographs, prices, sizing, and availability.

Actual colors may appear slightly different because of lighting, photography, screen settings, fabric texture, dye variations, or differences between production batches.

Dynast Heir garments may use custom, relaxed, oversized, boxy, dropped-shoulder, or wide-leg fits. Customers should review the size chart and product description before ordering.

Minor differences in garment measurements, stitching, embroidery placement, fabric texture, or color may occur within normal manufacturing tolerances. This does not excuse products that are materially damaged, defective, or different from their description.

3. Orders

Submitting an order does not guarantee acceptance. An automated confirmation email only confirms that we received your order.

We may reject or cancel an order because of:

• Product unavailability;
• Incorrect pricing or product information;
• Suspected fraud or unauthorized payment activity;
• Shipping restrictions;
• Purchase-limit violations; or
• Technical or inventory errors.

If we cancel an order after payment has been collected, we will refund the canceled amount to the original payment method.

Customers are responsible for reviewing their products, sizes, colors, quantities, payment information, and shipping address before completing checkout.

4. Preorders

Preorder products are not available for immediate shipment. The estimated shipping period displayed on the product page is an estimate based on the information available when the order is placed.

Production, quality control, freight, customs, material availability, weather, and carrier delays may affect preorder timelines.

If we cannot ship within the promised period, we will provide an updated estimate and any cancellation or refund option required by applicable law. Federal rules generally require online sellers to ship within the advertised period—or within 30 days when no period is given—and to obtain consent to a delay or provide a refund when they cannot meet that period.

Once a preorder ships, our standard Return and Refund Policy applies.

5. Prices and Payment

Prices may change without notice, but a price change will not normally affect an order already accepted.

Applicable shipping costs, taxes, and other charges will be displayed during checkout when required.

International customers may be responsible for customs duties, import taxes, brokerage fees, and other charges imposed by their country or carrier.

Payments may be processed through Shopify, Shop Pay, Apple Pay, Google Pay, card networks, banks, or other third-party providers displayed during checkout. Those providers may have their own terms and privacy policies.

You represent that you are authorized to use the payment method submitted with your order.

6. Shipping and Delivery

Shipping estimates are not guaranteed delivery dates unless expressly identified as guaranteed.

Processing time begins before the package is transferred to the carrier. Carrier transit time begins after the package has been accepted by the carrier.

Customers must provide an accurate and complete shipping address. We cannot guarantee that an address can be changed after fulfillment begins.

Contact official@dynastheir.com promptly if tracking indicates that your order is lost, significantly delayed, or delivered but cannot be located. We may investigate the matter with the shipping carrier before providing a replacement or refund.

Additional shipping information is provided in our Shipping Policy.

7. Returns and Refunds

Returns, refunds, exchanges, damaged-product claims, and order cancellations are governed by the Dynast Heir Return and Refund Policy.

Returned products must meet the eligibility requirements stated in that policy. Submitting a return request does not guarantee approval.

Nothing in these Terms limits consumer rights that cannot legally be waived.

8. Email Marketing

By voluntarily subscribing to Dynast Heir emails, you agree to receive marketing communications such as:

• Product launches and drops;
• Restock notifications;
• Promotions and discount offers;
• Early-access opportunities;
• Cart reminders;
• Brand news and recommendations.

You may unsubscribe at any time through the unsubscribe link included in our marketing emails.

Unsubscribing from marketing does not prevent us from sending transactional communications concerning orders, payments, shipping, returns, account security, or customer service.

Subscribers under the legal age of majority represent that they have permission from a parent or guardian.

9. SMS Marketing

By providing your phone number through a designated SMS signup method and expressly opting in, you agree to receive recurring automated promotional and personalized text messages from or on behalf of Dynast Heir.

Messages may include product launches, drop alerts, restocks, early access, discount offers, cart reminders, and other marketing content.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

You represent that you are the account holder or authorized user of the phone number provided.

To stop receiving marketing texts, reply STOP or use another reasonable method communicating that you want the messages to stop. Reply HELP for assistance or email official@dynastheir.com.

You may receive one final nonmarketing message confirming your opt-out request.

Message delivery is not guaranteed and may be affected by your carrier, device, network, or service availability.

10. Intellectual Property

The Dynast Heir name, DH monogram, logos, garment designs, product images, videos, written content, graphics, website layout, packaging, and other brand materials are owned by or licensed to Dynast Heir.

You may not copy, reproduce, modify, sell, distribute, scrape, commercially exploit, or create unauthorized merchandise from our intellectual property without written permission.

Purchasing a product does not give you ownership of Dynast Heir’s logos, designs, photographs, or other intellectual property.

11. Reviews and Customer Content

You may be permitted to submit reviews, photographs, videos, comments, or other content.

By submitting content directly to Dynast Heir for publication, you confirm that you own it or have permission to share it. You grant Dynast Heir permission to display and use that content in connection with the website, social media, marketing, advertising, and brand communications.

You may not submit content that is false, unlawful, infringing, threatening, deceptive, hateful, or unrelated to a genuine customer experience.

We may remove content that violates these Terms.

12. Prohibited Conduct

You may not use the website to:

• Commit fraud or submit false information;
• Use an unauthorized payment method;
• Interfere with website security;
• Introduce malicious software;
• Scrape or collect information through unauthorized automated tools;
• Circumvent purchase limits;
• Abuse promotions, returns, or chargebacks;
• Submit fake reviews;
• Purchase products for unauthorized commercial resale;
• Infringe Dynast Heir’s or another party’s rights.

We may cancel orders, restrict accounts, refuse service, or take appropriate legal action when we reasonably believe these Terms have been violated.

13. Third-Party Services

Our website may use third-party providers for checkout, payments, analytics, email, SMS, shipping, fraud prevention, and customer service.

We are not responsible for the independent conduct, terms, privacy practices, availability, or technical failures of third-party services, except where applicable law provides otherwise.

14. Disclaimer and Limitation of Liability

We do not guarantee that the website will always be uninterrupted, completely secure, error-free, or compatible with every device.

To the fullest extent permitted by law, Dynast Heir will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products.

For claims connected to a particular order, our total liability will not exceed the amount you paid for the affected order, except where the law does not permit that limitation.

Nothing in these Terms excludes liability for fraud, intentional misconduct, gross negligence, or other liability that cannot legally be excluded.

15. Changes to the Website or Terms

We may update the website, products, services, policies, or these Terms periodically.

Updated Terms will be posted with a revised effective date. Changes will generally apply prospectively and will not improperly remove rights connected to orders already completed.

16. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles.

Mandatory consumer-protection rights that apply where a customer lives are not waived by these Terms.

Before filing a legal claim, you and Dynast Heir agree to make a reasonable effort to resolve the dispute by contacting the other party and describing the issue and requested resolution.

17. Severability and Entire Agreement

If any part of these Terms is found unenforceable, the remaining provisions will continue in effect.

These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and any product-specific conditions, form the agreement between you and Dynast Heir regarding your use of the website and purchases.

18. Contact Us

Questions about these Terms may be directed to:

Dynast Heir
Legal business name: Dynast Heir
Website: DynastHeir.com
Email: official@dynastheir.com
Mailing address: 1250 hazel lane